• Please try on a clean carpeted surface in case exchange is required
  • Any shoes returned with marks on the soles will incur a 10 USD damage fee
  • Returns must be within 14 days and in original condition 
  • Any goods not received due to late collection or unpaid customs taxes will only be resent upon the repayment of postage


Q: I'm not 100% happy and want a refund
Return to us and we'll refund you (non-sale items only). 
Postage costs to return to us in Singapore or Australia is at your expense. 
Any shipping cost you paid for your original order is not refundable.

Q: I bought a sale item, can I return/exchange it?
Strictly no refunds/exchanges on sale items, sorry!

Q: I need a different size 
Return to us and we'll send your exchange free of charge. 
Postage costs to return to us in Singapore or Australia is at your expense.

Q: I need a different size but you're out of my size!
Return to us and we'll exchange you to a different style of your choice, refund you or give you store credit. Postage costs to return to us in Singapore or Australia is at your expense.

Q: Faulty goods? 
We will refund, exchange or fix at no cost to you. Just email us at honiaravintage@gmail.com 

    Q: How do I do a return/exchange? 
    Contact us at honiaravintage@gmail.com and let us know what you need. We will do our best to accommodate your request and tell you the next steps to take.